Privacy Policy
This privacy policy explains how Abattage & Bois Services collects, uses, and protects your personal data when you use our site or our online platform. Protecting your privacy is important to us, and we are committed to handling your personal data responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
When you use our service, we may collect various types of information. This can include information you provide directly to us, such as details submitted through contact forms or inquiries about our services. The types of information you provide may include your name, contact details, and details about your request or needs related to forestry and arboriculture services.
We also automatically collect certain information about your visit to our site. This technical information may include your IP address, browser type, operating system, referring URLs, information about your interactions with the pages you visit, and the time and date of your visit. This data helps us understand how our service is used and improve its functionality.
How We Use Your Information
We use the information we collect for several purposes:
To provide and maintain our service and respond to your inquiries.
To communicate with you, including responding to your questions and providing information about our services.
To understand how users interact with our site and improve our service.
To ensure the security of our site and prevent fraud.
To comply with legal obligations and protect our rights.
We process your personal data based on various legal grounds, including your consent when you provide information through forms, the necessity to fulfill a contract or take steps at your request before entering a contract (e.g., providing a quote), and our legitimate interests in operating, maintaining, and improving our service, provided these interests are not overridden by your fundamental rights and freedoms.
Sharing Your Information
We do not sell your personal data to third parties. We may share your information with trusted third-party service providers who perform services on our behalf, such as hosting, analytics, or IT support. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
We may also disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer necessary, we will securely delete or anonymize it.
Your Data Protection Rights
Under GDPR and other applicable laws, you have certain rights regarding your personal data:
The right to access: You can request a copy of the personal data we hold about you.
The right to rectification: You can ask us to correct any inaccurate or incomplete data we hold about you.
The right to erasure: You can ask us to delete your personal data under certain circumstances.
The right to restrict processing: You can ask us to limit how we use your personal data under certain circumstances.
The right to object to processing: You can object to our processing of your personal data under certain circumstances.
The right to data portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.
The right to withdraw consent: If we are processing your data based on your consent, you have the right to withdraw that consent at any time.
The right to complain: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data infringes applicable law.
To exercise any of these rights, please contact us using the details provided below.
Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to collect information about your browsing behavior. Cookies are small text files placed on your device that help the site function correctly, analyze site usage, and improve your experience. You can control and manage the use of cookies through your browser settings.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
Changes to This Policy
We may update our privacy policy from time to time. We will post any changes on this page. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us by mail at the following address:
Abattage & Bois Services
35 Rue du Bois,
Bordeaux, Nouvelle-Aquitaine, 33000
France